After two years with Sprint, I am thinking of breaking my contract and going back to T-Mobile because I am tired of Sprint charging me for crap I am not using. I had t-mobile for many years before switching in 2003, and the only reason I switched was because my contract was up and I starting thinking I needed a carrier with better coverage.
I love my phone with Sprint and my coverage, but I cannot afford to keep paying up to $20 a month in bogus charges. T-Mobile has great plans (see below), but the only thing I am worried about is coverage. When I left in 2003, I had great coverage in homes and outside, but not so great in some big buildings (like the hospital or grocery stores.)
Does anyone have any T-Mobile or Sprint experiences they’d like to share with me?
And, Verizon users, I love you all and I know Verizon is the best carrier, but they are waaaay too expensive for me so I am not even considering them at this point. Below is a comparison of the T-Mobile plan I’m looking at and my current Sprint plan:
For $39.99 I get 300 anytime minutes, unlimited nights and weekends (starting at 9 p.m.) and unlimited anytime minutes to my “fave five” (I get to pick 5 numbers–any carrier, can even be landline numbers–and have unlimited anytime minutes to and from them. I can change these numbers once per calendar month. This is freaking sweet.)
Internet is $5.99 and 400 texts are $4.99 per month (texts can be text, pictures or video).
Sprint (Current plan):
$50.00 a month for 400 anytime minutes, nights and weekends are unlimited and start at 6 p.m. (I pay an extra $10 for this because when they started at 7 I went over A LOT, but just because I talked to a few people on the way home… another reason the T-Mobile “fave five” plan is looking great to me.)
Internet is $15 a month (yes, FIFTEEN FREAKING DOLLARS) and 300 texts are $5 a month (but they’re text only, to send or receive picture texts it’s another $5 a month and I don’t know if you can send video.)
Plus I get charged for bogus usage (saying I used data when I didn’t, saying I went over texts when I didn’t, etc.), about $15-$20 over my plan a month and have to spend several hours on the phone to get the charges resolved (or not resolved, and I have to eat it.)
After arguing for weeks with a customer service rep I was told that the only way to avoid being charged for bogus Internet usage with Sprint was to pay for the Power Vision ($15 a month) as sort of an “insurance” policy, and that I should add a text plan to avoid paying overage charges. Now I’m being charged for sending international texts and downloading games. Bullshit.
So… I am about 90 percent sure I am going to switch back to T-Mobile… I believe they have a two-week trial period so I can make sure the coverage is adequate, but, in the meantime, does anyone out there have any experiences they can share with me? Feel free to comment here or e-mail me.